What information do we collect?
We collect information from you when you register on our site, place an order or subscribe to our newsletter.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information or Shine Worldwide, LLC. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To send periodic emails
The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We, therefore, will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their control panel and going to the 'Edit Profile' page.
Children's Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), our policy is located at.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.time2shinebmx.com.
6 Sader Drive
Inwood, WV 25428
Time 2 Shine's Shipping Chart & Rate's
Time 2 Shine offer's free shipping for orders over $89 excluding complete bikes, and FreshPark products. When you receive free shipping, we use UPS ground shipping, and the above chart is a good reference for when your order will arrive after it ships.
If you would like expedited shipping, you may call us for an accurate shipping quote or you may select expedited shipping during your check out process. We offer the following expedited shipping services through UPS.
- Next Day Air
- 2nd Day Air
- 3 Day Express
If you would like to use your own shipping account, you may do so. You may either call us and let us know your shipping account number or you may enter it in the note section of the check out process. Please make sure that the shipping address matches the address listed on your UPS or FedEx account number. If this does not match, it may cause a delay in shipping.
If you order arrives incorrect or damaged, please contact us immediately at 1.888.714.5553. If we sent the wrong product by accident, we will send you a prepaid return label that you just have to print out and stick on the box and send it back. If your product is damaged, we will file a claim with UPS, and they will come to your shipping address to inspect the package, and we will ship your replacement immediately. Your order will arrive within 3-5 days after it ships. Tracking information will be supplied electronically.