Frequently Asked Questions
How quickly will my order ship?
Orders are typically processed within 24 hours. If placed before 4 PM EST and the item is in stock, your order will ship the same day. You’ll receive a tracking number once it's on the way.
Is shopping on your site secure?
Yes — Time2ShineBMX.com is powered by the Shopify platform, which uses industry-leading SSL encryption and PCI-compliant payment processing to ensure your information is safe and secure.
Can I place an order by email?
Yes. If you prefer to order manually or need help, email us at sales@time2shinebmx.com and we’ll be happy to assist you.
Why do you require a signature on deliveries?
To help protect your purchase, all UPS shipments require a signature upon delivery. Packages will not be left unattended.
Can you get products not listed on your site?
Often, yes. If you're looking for a BMX, skate, or surf product not listed, email us at sales@time2shinebmx.com and we’ll check availability.
How do I get sponsored by Time 2 Shine?
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Support the brand — ride our gear and tag us in your content.
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Send riding photos or videos to sales@time2shinebmx.com.
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If your style and commitment stand out, we may reach out with sponsorship opportunities.
How can I advertise with Time 2 Shine?
For banner placements or other advertising opportunities, contact us at sales@time2shinebmx.com.
Why do you also sell on eBay and Amazon?
We use these platforms to reach more riders. No matter where you shop with us, you’ll receive the same quality products and service.